Privacy Policy

Grosby is committed to protecting your privacy. This privacy policy explains how your personal information will be treated as you access and interact with the website.

This policy concerns personal information which:

• You provide to Grosby when you communicate with us through the website; and
• Grosby collects from you when you access the website.

Collection of website usage information

Grosby uses cookies to enable us to track information about your visits to the website and analyse this data for trends and statistics.

• When you access the website Grosby's system will record:
• The time and date of your visit to the website;
• What parts of the website you visit;
• How long you spend on any page of the website;
• How many times you visit the website; and
• Which domain (country) you are visiting from.

This information does not identify you personally and will not be matched with any information which does identify you personally.

Grosby do NOT use cookies to track:

• Where you go when you leave the website; or
• Your personal information

You can configure your browser to reject cookies. Rejecting cookies will not restrict your access to the website unless specifically stated on a page within the website.

Grosby uses and discloses aggregated non-personally identifying information collected through the website as part of the process of improving the website.

Collection of Personal Information

You can visit the website without revealing any personal information.

Grosby may request personal information from you when you:

• Provide feedback on the website
• Enter a competition from the website
• Contact Grosby through the website;
• Join a Grosby mailing list

Where Grosby wishes to collect personal information about you (such as your name, contact information or other personal information) via the internet, Grosby will expressly ask you for that personal information and explain the purpose for which Grosby is requesting the information (eg. to add you to Grosby's mailing list).  Grosby will only collect personal information that is necessary for our functions and activities and will generally use and disclose your personal information for purposes related to the main purpose for which the information was collected, or where you have consented to the use or disclosure.

We may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.

Accessing and updating your personal information

If you need to access or correct any personal information Grosby holds about you, please contact Grosby using the “Contact Details” set out below. Grosby requests that you provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access or to correct your personal information. If that is the case, we will give you our reasons for that decision.

Grosby takes reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

Data Security

Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss.

Any personal information that you submit to our website is held with the strictest confidence. Grosby uses and implements industry standards for the security and protection of information collected from its users. Once your personal information comes into Grosby's possession, we will take all reasonable steps to protect that information as described.

Contact Details

If you have any questions or feedback about privacy, or wish to make a complaint, please contact Grosby’s Privacy Officer at GPO Box 2370 Hawthorn LPO Hawthorn Victoria 3122 or at privacyofficer@pacbrands.com.au.